Privacy Policy

Last Updated: March 26, 2025

Welcome to Carrousel. This Privacy Policy describes how Carrousel ("Carrousel", "we", "us", or "our") collects, uses, and discloses your information in connection with your use of our websites, mobile applications (the "App"), and other services (collectively, the "Service"). Your privacy is critically important to us, and we are committed to protecting it and being transparent about our practices.

As a company based in Paris, France, we adhere to the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is Carrousel, a company registered in France, with its principal place of business in Paris. For any privacy-related questions or requests, please contact us at privacy@carrouselparis.com.

2. Information We Collect

We collect information in a few different ways to provide and improve our Service.

a. Information You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Designer & Brand Information: If you sign up as a designer or brand, we collect additional information for your public profile and private studio, such as your brand name, biography, contact details, and information about your creations (images, descriptions, pricing, inventory).
  • Job Application Information: When you apply for a career at Carrousel, we collect the information you provide in your application, including your name, contact details, professional links (e.g., LinkedIn), resume, cover letter, and your answers to our questions.
  • Communications: If you contact us directly for support or other inquiries, we may receive additional information about you, such as the contents of your message and any attachments you may provide.

b. Information We Collect Automatically

  • Usage Data: We automatically collect information about your interactions with our Service. This includes your IP address, browser type, operating system, pages viewed, time spent on pages, links clicked, and your interactions with lookbooks (e.g., swipes, likes).
  • Device Data: We collect information about the device you use to access our Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Cookies and Similar Technologies: We use cookies, pixels, and other tracking technologies to operate and administer our Service, gather usage data, and improve your experience.

3. How We Use Your Information

We use the information we collect for various purposes:

  • To Provide and Maintain the Service: To create your account, host your profile, display your creations, and enable the core functionality of our App and website.
  • To Manage Your Account: To communicate with you about your account, including sending service-related announcements, technical notices, and security alerts.
  • To Process Transactions: To facilitate any transactions you make through the Service, in collaboration with our payment processing partners.
  • To Improve and Personalize the Service: We analyze usage data to understand trends and improve our Service. This includes using data to train our AI models to provide better lookbook recommendations and styling features. When used for training, we strive to use anonymized or aggregated data where possible.
  • For Marketing and Communications: To send you marketing communications about new products, features, and offers that we believe may interest you. You may opt out of receiving these communications at any time.
  • To Process Job Applications: To review and manage your application for a position at Carrousel.
  • For Safety and Security: To enforce our Terms of Service, prevent fraud, and protect the security of our platform and our users.

4. Legal Basis for Processing (under GDPR)

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contract with you, such as creating your account and providing the core features of the Service as described in our Terms of Service.
  • Legitimate Interests: For purposes like improving our Service, analytics, fraud prevention, and direct marketing, where our legitimate interests are not overridden by your data protection rights.
  • Consent: Where required by law, we will ask for your consent to process your data, for example, for certain marketing emails or the use of non-essential cookies. You can withdraw your consent at any time.
  • Legal Obligation: To comply with our legal obligations, such as tax laws or responding to lawful requests from authorities.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

  • Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., Google Cloud Platform), database management, analytics, and payment processing.
  • Publicly on the Platform: Information you choose to make public, such as a designer's profile and creations, will be visible to other users of the Service.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect the safety and rights of Carrousel or its users.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: The right to be informed of and request access to the personal data we process about you.
  • Right to Rectification: The right to request that we amend or update your personal data where it is inaccurate or incomplete.
  • Right to Erasure: The right to request that we delete your personal data (the "right to be forgotten").
  • Right to Restrict: The right to request that we temporarily or permanently stop processing all or some of your personal data.
  • Right to Object: The right, at any time, to object to us processing your personal data on grounds relating to your particular situation or for direct marketing purposes.
  • Right to Data Portability: The right to request a copy of your personal data in an electronic format and the right to transmit that data for use in another party's service.

To exercise these rights, please contact us at privacy@carrouselparis.com.

7. Data Security and Retention

We implement commercially reasonable technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, change, or damage. We will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, or for as long as we are required to do so by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at:

privacy@carrouselparis.com